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Chats V2 Troubleshooting Guide

Doina Chilat avatar
Written by Doina Chilat
Updated over 5 months ago

We’ve rebuilt Chats from the ground up to deliver a faster, more stable experience.

But with any major update, a few hiccups may come up.

Here are the most common issues members have encountered, along with quick fixes to get you back on track.

⚠️ Issue 1: Clicking on a chat opens iPhone System Settings

What’s happening:

When tapping a chat, instead of opening the conversation, your phone redirects you to iOS Settings.

How to fix it:

  1. Open your iPhone Settings

  2. Scroll down and tap on MDS Community

  3. Enable the following permissions:

    • Camera

    • Microphone

    • Notifications

Once these are turned on, the app should behave normally, and chats will open as expected.

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